For subcontractors & suppliers
Unpaid invoices, progress claims or retentions? Find official information and practical next steps after a customer enters administration or liquidation.
Talk through what has happened and where to start.
Information for subcontractors, suppliers and other businesses with unpaid accounts.
Source: Teneo creditor portal
Checked 5 September 2026
Find your next step
Select the situation closest to yours. Nothing you select is submitted or stored.
You have done the work or supplied the goods. Gather your invoices, contract and correspondence, and find the official company update.
Read the creditor guide →If the missing payment is making wages, suppliers or other commitments harder to meet, explain what is due and what concerns you most. You do not need every answer before a first conversation.
Preparing for a business-pressure conversation →There is the money you are owed, and the impact on your own business. A first conversation can help you explain both and identify what needs further professional advice.
See what to prepare →Talk through what has happened and where to start.
Your first conversation
Start with what has happened and what you need help with. The initial conversation is free, with no obligation to engage a service.
Talk through what has happened and where to start.
Before you call
Yes. There is no charge for the initial conversation and no obligation to engage a service. Your usual telephone charges may apply.
No. We are independent of the administrator. Use the administrator’s official instructions for formal claims. Our Bathla Group information page links to the official creditor portal.
Start with the company name, a rough idea of what you are owed and your main concern. Your invoices and correspondence may help, but you do not need everything organised to start a conversation.
Our first company-specific resource covers Bathla Group. The general creditor guide is also a starting point for other administrations. You can call to explain your situation.
Start with a conversation
Whether you are trying to understand an unpaid account or feeling the pressure on wages and supplier bills, start with a no-obligation call. Explain what has happened and discuss the next step.
Talk through what has happened and where to start.
Useful information. Clear boundaries.
We bring together administrator information, government guidance and attributed reporting. Event pages show when sources were checked and distinguish confirmed facts from preliminary reports.
This service is independent of the companies and administrators it covers. Use official creditor documents for formal instructions.