Explain the account
Tell us which company owes you money and your main question. Approximate figures are enough to begin.
For Australian subcontractors & suppliers
You’ve done the work.
The money hasn’t arrived.
If an unpaid customer account is affecting your business, start with a conversation about what has happened and what you need help understanding.
Call 0491 570 006Free initial conversation · No obligation
Talk through what has happened and where to start.
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Independent information. No obligation to engage a service. No recovery promises.
What the conversation is for
A clearer starting point.
Identify what needs attention
Discuss the information you have and which questions may need further professional advice.
Choose your next step
You decide whether to proceed. Any further professional work and its fees would be agreed separately.
Keep the two questions clear
The unpaid account.
The effect on your business.
Preparing a creditor claim and managing your own commitments are different tasks. A first conversation can help you explain both.
If you already know what concerns you, call 0491 570 006 and start there. The initial conversation is complimentary and carries no obligation.
We are not the appointed administrator. Calling does not submit a creditor claim or change a formal deadline.
Owed money by a Bathla company? Read the creditor resources →Before you get in touch
Know what to expect.
Does complimentary mean there is no charge?
There is no charge for the initial conversation and no obligation to engage a service. Normal telephone charges may apply. Further professional work would be separately agreed.
Can you guarantee I will be paid?
No. We do not promise recovery, a payment amount or a timeframe. The creditor process and your individual circumstances need to be considered separately.
Do I need to share sensitive documents?
No documents are needed to explain your main concern. Before sharing sensitive information, establish who is handling your enquiry and how it will be used. Read our privacy information.
Does a call create a professional engagement?
No. Any professional engagement requires agreement with the provider about the scope, fees and terms. See our service and referral disclosure.
Ready to talk it through? call 0491 570 006.
Prefer a callback?
Arrange a conversation.
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The proposed form asks only for contact details to arrange a conversation. It does not request financial documents and does not sign you up for marketing. The recipient and information-handling arrangements must be confirmed before it opens. Read the callback privacy information.